Frequently Asked Questions

Everything you need to know about our premium apparel and collectibles.

How long does shipping take for new drops?

Standard shipping typically takes 3-7 business days within the domestic region. For limited edition collection drops, please allow up to 10 business days for processing and fulfillment.

What is your return policy?

We offer a 14-day return policy on all unworn, unwashed apparel with original tags attached. Please note that sealed TCG products and mystery boxes are final sale to ensure product integrity.

How do I know what size to order?

Each product page features a detailed size chart. Our streetwear fits are generally 'oversized' or 'relaxed.' If you prefer a more tailored look, we recommend sizing down.

Are your garments ethically produced?

Yes, OBSIDIA TCG is committed to quality. All our garments are sourced from manufacturers that follow fair labor practices and use high-grade, sustainable cotton blends.

Do you offer international shipping?

We currently ship to over 50 countries. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.

Can I change or cancel my order after it's placed?

Orders enter our fulfillment system immediately. You can request a cancellation within 1 hour of purchase by contacting our support team, but we cannot guarantee changes after that window.