Returns & Exchanges

At OBSIDIA TCG, we want you to be fully satisfied with your apparel and accessories. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery provided they remain in original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the products show no signs of wear.

3

Ship to OBSIDIA

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

4

Receive Refund or Exchange

Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing